Business English Vocabulary test (face to face, memos, on the phone, summaries, reports, Working Together)

It's important to understand how other cultures behave so you don't cause ______ .
1. offence
2. problem
3. disaster
4. behaviour
In some countries it is quite _______ to use the correct title when talking to business colleagues.
1. offensive
2. likely
3. formal
4. tricky
Having good _____ may help you to make deals more easily.
1. entertaining
2. manners
3. demonstrations
4. handshaking
Ian has to be very organised as his work involves meeting tight __________.
1. problems
2. responsibilities
3. challenges
4. deadlines
Lesley doesn't like having to wait for other people to _____ work for her.
1. generate
2. solve
3. resolve
4. tackle
Paul enjoys working at Small World because he finds the ________ stimulating.
1. installation
2. environment
3. application
4. opportunity
If someone looks me straight in the eye without _______ I tend to think they are honest.
1. yawning
2. sighing
3. blinking
4. sniffing
Your body ______ usually gives other people information about how you really feel.
1. appearance
2. impression
3. language
4. relationship
Bob and Tony are business ________ and have arranged to meet at the sales conference.
1. delegates
2. customers
3. associates
4. officers
I've given the latest sales _____ to Mr Allen but he hasn't had a chance to look at them yet.
1. systems
2. figures
3. facts
4. worksheets
There is always a lot of _____ to attend to on a Monday morning.
1. letters
2. correspondence
3. communications
4. information
Please leave a message on the answer phone if you need to contact us ______ office hours.
1. outside
2. over
3. through
4. against
The annual general meeting was _____ in the conference centre.
1. conducted
2. provided
3. run
4. held
One of the ________ advantages of writing over talking to someone face-to-face is that you can take your time.
1. remaining
2. related
3. relative
4. relevant
Make sure that the addressee's job ________ is correct.
1. title
2. description
3. name
4. type
A well laid out letter always gives a good _______.
1. idea
2. reaction
3. impression
4. effect
If you are _________ in attending, please let me know as soon as possible.
1. concerned
2. pleased
3. sure
4. interested
You must ____ your application by the end of the week.
1. submit
2. subject
3. subscribe
4. subcontract
There has been a _______ agreement to supply Texmills with our products and services.
1. long-winded
2. long-lasting
3. long-standing
4. long-lived
Managers should ________ staff to maintain the no-smoking policy throughout the building.
1. suggest
2. encourage
3. support
4. co-operate
Mrs Perez is writing to _______ the arrangements she made with you.
1. conform
2. confer
3. confine
4. confirm
________. I'll see if Mr Watson is available.
1. Hold on
2. Keep on
3. Go on
4. Stay
I'll put you ______ to the Sales Department.
1. over
2. off
3. through
4. in
Oh, dear. I think I've _______ the wrong number.
1. put
2. done
3. through
4. dialled
I'm _______ Miss Johnson's in a meeting.
1. worried
2. afraid
3. concerned
4. frightened
No. This is the Finance Department. I'll check the ______ number.
1. extension
2. external
3. exterior
4. extraction
There are no public phones in here but there is a phone ______ in Market Street.
1. room
2. operator
3. booth
4. switchboard
Would you like me to fix up ________ an for you?
1. application
2. appointment
3. arrangement
4. attendance
Don't make jokes on the phone as you may be _____ .
1. misunderstood
2. misplaced
3. mistaken
4. misguided
You should always speak to customers ________.
1. slowly
2. politely
3. carefully
4. kindly
Printix are offering us a 15% ______ on all orders over $1000.
1. interest
2. replacement
3. discount
4. consultation
It's important to take ________ breaks when working at a computer.
1. frequent
2. lots
3. repeated
4. often
The new Managing Director of the company has just been ________.
1. applied
2. decided
3. requested
4. appointed
Make sure that the main ________of the report contains only relevant information.
1. business
2. body
3. content
4. form
If this project is completed on time we will receive a ________ in next month's pay.
1. bonus
2. batch
3. bill
4. salary
6 He was asked to ______ a thorough review of the health and safety provision within the organisation.
1. underline
2. undergo
3. undertake
4. understand
If you're taking notes it's a good idea to make them as clear and ________ as possible.
1. quick
2. brief
3. essential
4. rough
As a _____ of the review, they decided to close the factory down.
1. conclusion
2. finding
3. purpose
4. result
There is a ________ danger that the new regulations will be misunderstood by many staff.
1. unnecessary
2. bad
3. unfortunate
4. grave
The consultants ________ the importance of managers involving staff in the issue of timekeeping.
1. emphasised
2. recommended
3. motivated
4. related
Telecommunication companies belong to the tertiary ________ of industry.
1. section
2. sector
3. area
4. part
She took the job there because they provide good child-care _______
1. equipment
2. conveniences
3. schemes
4. facilities
Siemens is a highly _____ leader in the electrics and electronics market.
1. innovative
2. reliable
3. extensive
4. traditional
Many employees are eager to try _______ new ideas.
1. in
2. up
3. on
4. out
Some companies have _______ all their secretarial posts.
1. abandoned
2. collapsed
3. abolished
4. failed
Over the decades, the name of Siemens has become _______ with progress.
1. symptomatic
2. synonymous
3. systematic
4. synthetic
The development of new technologies means that there are fewer jobs for manual _________.
1. workforce
2. staff
3. employees
4. workers
Buying in ________ can reduce unit costs.
1. bulk
2. amounts
3. volume
4. weight
If the workplace is a happy place, then staff ________ is usually low.
1. structure
2. turnover
3. changes
4. takeover
The ______________ Department is responsible for sending out invoices.
1. Accounts
2. Purchasing
3. Sales
4. Production

Business English Vocabulary test (face to face, memos, on the phone, summaries, reports, Working Together)

Business English vocabulary test