English Test

Most of our ________ have been working with us for a number of years.
1. supplies
2. suppliers
3. supporters
4. supplements
Unfortunately the recent takeover will result in a number of _________ at the plant.
1. rationalisations
2. dealings
3. redundancies
4. exchanges
You will see from the catalogue that our prices are very ____________.
1. competitive
2. competent
3. completed
4. compatible
The price of the catalogue is ________ against your first order.
1. removable
2. replaceable
3. rechargeable
4. refundable
All items in this range will be ___________ from 27 April.
1. suitable
2. portable
3. available
4. accessible
The assignment arrives at the warehouse on Monday and will be _______________ immediately.
1. unloaded
2. emptied
3. undone
4. unsent
Unfortunately it is _____________to keep the complete range in stock.
1. insufficient
2. uneconomic
3. uncertain
4. invalid
After rationalisation the company was ____________ and its order book was full.
1. in good time
2. in good shape
3. in good spirits
4. in good health
Artemis gives us a good price on this because they are our __________ suppliers.
1. single
2. one
3. individual
4. sole
I would be grateful if you could let me have a detailed ____________ , including prices and delivery terms.
1. quotation
2. term
3. offer
4. order
The company saw net profits fall as a result of the _________ in the industry world-wide.
1. downfall
2. downgrade
3. downturn
4. downward
It is important for many small businesses to improve their credit _______ and ensure customers
pay on time.
1. limit
2. control
3. risk
4. term
All letters of credit should include an expiry date when payment is ___________.
1. called
2. complete
3. ready
4. due
We apologise for the difficulty we are experiencing in paying your _________ account.
1. delayed
2. waiting
3. outstanding
4. owing
Thank you for your _________ of $500 which we received today.
1. remittance
2. remission
3. remains
4. remuneration
The credit terms__________ that payment should be on presentation of the goods.
1. remind
2. stipulate
3. agree
4. settle
It’s important to __________customer references when offering credit.
1. take on
2. take down
3. take up
4. take in
If you do not pay your bill within the next few days we will have to consider taking legal _________.
1. prosecution
2. action
3. instruction
4. presentation
He was offered a bank ________ when the company experienced financial problems.
1. payment
2. credit
3. overdraft
4. debt
If customers fail to _________ their bills you can be left with a serious cash-flow problem.
1. meet
2. charge
3. invoice
4. state
We are happy to replace the _________ goods free of charge.
1. injured
2. hurt
3. destroyed
4. damaged
All the cars in this particular range were recalled because of a design ______.
1. fault
2. mistake
3. error
4. slip
The customer complained that the assistant he spoke to had been most ______.
1. helpless
2. incapable
3. unhelpful
4. impotent
There was a ________in the order at the factory and the wrong package was sent.
1. mix-up
2. mixture
3. mixing
4. mixed-up
The delay in despatch was due to circumstances _________our control.
1. above
2. beyond
3. under
4. in
There was a serious staff ______ at the time so several shipments were held up.
1. shortage
2. reduction
3. decrease
4. contraction
The complaint about the cost of the item was soon _________ out.
1. dealt
2. sorted
3. taken
4. cleared
As we were entirely responsible for the confusion your account has been ______ with the full amount.
1. debited
2. added
3. given
4. credited
The poor quality of the products was _____ on inadequate supervision of the workforce.
1. caused
2. blamed
3. explained
4. put
The customer demanded a _____ when he discovered the equipment was missing.
1. return
2. repair
3. refund
4. reply
You need to ________ your seat 24 hours before departure or they may cancel your reservation.
1. book
2. reconfirm
3. register
4. arrange
Their flight was delayed due to engine _____.
1. failure
2. collapse
3. defeat
4. crash
Please send us a copy of her ________ so that we can arrange transport.
1. journey
2. map
3. itinerary
4. route
The hotel restaurant is not open 24 hours but room __________ is always available.
1. menu
2. catering
3. waiter
4. service
The journey took ages. We were stuck in a traffic ______ as soon as we left the airport.
1. queue
2. jam
3. hold-up
4. block
The delegates are _______ booked into the Hotel du Lac but they can move to something
more luxurious if they want.
1. provisionally
2. approximately
3. temporarily
4. conditionally
Make sure that you allow plenty of time to ________at the airport.
1. check up
2. check out
3. check in
4. check on
I always choose a room ________ the back of the hotel as it’s usually quieter.
1. showing
2. seeing
3. overlooking
4. viewing
The conference speakers will require photocopying _______ throughout their stay.
1. amenities
2. facilities
3. opportunities
4. appliances
In the interests of safety it’s a good idea to walk ________ when visiting a place for the first time.
1. confidently
2. convincingly
3. confidentially
4. consciously
The company will be ______ a new range of health foods over the next few months.
1. promoting
2. encouraging
3. competing
4. supporting
Although prices have remained ________ for the past two years we are expecting a sharp rise
in the near future.
1. still
2. immobile
3. same
4. static
This particular ________ of ice cream is supposed to contain very little fat.
1. name
2. brand
3. label
4. product
Their products are only available through selected ______________ .
1. outlooks
2. outlets
3. outlines
4. outfits
The sales _________ for the next few months is not particularly optimistic.
1. figures
2. drive
3. forecast
4. trend
The advertising company have come up with a catchy new _____ for the car.
1. slogan
2. saying
3. image
4. feature
It’s going to be difficult to break ________ the Far East market but I believe it will become a
key market for us.
1. through
2. up
3. into
4. down
We’re hoping that the new software package is going to make a big __________.
1. effect
2. impact
3. influence
4. mark
Supermarkets often find point of sale __________ very useful when introducing new products to
their customers.
1. displays
2. exhibits
3. presentations
4. exhibitions
When deciding what kind of advertising to use it’s important to find out as much as possible about
your _________.
1. companions
2. competitions
3. competitors
4. components

English Test

Business English vocabulary test (International trade,Money matters, Dealing with problems, Visitors and travellers, Marketing)